Cancellation and Refund Policy

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Cancellation policy

  • All the customers can cancel their rental reservation and receive full funds if the cancellation is made at least 48 hours before the scheduled pick-up time.
  • If the cancellation is made within 48 hours of pick-up, one day rental costs will be charged.
  • For no shows at the time of pick-up, the full rental amount will be charged by the company.

Refund policy

  • Refund will be processed within 7 working days of receiving a cancellation request,
  • The refund will be credit to your original payment method that was used during the reservation process.
  • Additional charges such as extra services, fuel or GPS Navigation are non-refundable.

Modification policy

  • Reservation modification such as rental duration or pick-up and drop of location is made at no extra cost if requested at least 24 hours before the pickup schedule.
  • Modifications within 24 hours are subjected to availability and results in additional charges.

Security deposit

  • A security deposit is pre-authorized on the customers credit card
  • It is detected to cover the potential damages and extra charges
  • The deposit will be released within 25 days after the vehicle is return to its original condition
  • Customers are encouraged to review the full terms and conditions provided by RS Rent a Car before the booking process.
  • Non- compliance will leads to additional penalties
  • We’ve complete right to update or change these policies without prior notice. By proceeding with a reservation it’s important to agree with the terms outlined in the cancellation, refund and modification policies.